FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Do you take custom orders?

No, I do not take custom orders for jewelry at this time, and I never do for beads or components.  Due to the nature of making both beads and jewlery, I am forced to work in batches, and custom work is just near impossible.  That being said, you may always contact me to see if I have something similar that is not listed to an item you liked.  Often I may.  So it never hurts to ask.

Do you have a workmanship guarentee?

Yes, I do.  I strive to create jewelry and beads that will stand the test of time, but things do happen.  Please, don't hesitate to contact me if there is a defect in my work, or it breaks.  If it breaks due to MY craftsmandship, I will fix it for no charge, and pay shipping both ways.  If you break it, I will still fix it for you, but there may be a charge for materials or time.  I really from the bottom of my heart want you to enjoy your pieces from me!

Do you have a return policy?

Sort of.  I don't do returns, unless something was grossly misrepresented or defective.  I can do exchanges within a reasonable amount of time though (a few weeks from the purchase date).  Please contact me if there is an issue, and we can work it out. staci.louise@hotmail.com

Is there special care required for your beads and jewelry?

YES!  I use a wide variety of materials.  Metals with patina on them, and painted polymer, should not be worn in swimming pools or the ocean.  Copper wire should also not be work in the pool or ocean, as it will patina naturally then.  You cannot solder my metal components because they are all sealed with a flamable varnish.  You should not dip polymer components in liver of sulfur- as it will eat away at the clay.  If you ever have care questions about a ceratin material, please feel free to ask me!